Trophies Are Missing / Hidden or Private Trophies - How to Fix It

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CoZmicShReddeR

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** IMPORTANT: For the people who already went through the process of un-hiding their trophies on PSN but the changes aren't showing up on PSN Profiles - you must earn at least 1 new trophy (any random trophy from any game on any console) and then remember to sync that trophy to PSN. Then update your profile for changes to take effect. If you don't know how to un-hide your trophies, please continue reading the guide below.

If some of your trophies or some games are missing from your profile, or in some rare cases none of your trophies show up at all, then you've come to the right place! There's a few steps that we must take to fix the problem.

The problem is that you have probably accidentally hidden trophies in the privacy settings on one of your PlayStation consoles. This makes it to where nobody else except for you can see the trophies that you have hidden (Including this website not being able to see your hidden trophies). On August 2013, Sony updated the PSVITA and the PS3 systems to allow you to officially hide your trophies. The PS4 also has the ability to hide trophies. There are two different effects that hidden trophies will have on your PSN Profile here on this website:

  • If your profile is completely blank with the message "Aww, no trophies here," even though you actually have trophies, this applies to you - read the red text below in the "Directions for un-hiding trophies" section.
  • If the first step doesn't apply to you, then you most likely will see a blue
    on the left side of your own profile page (Its probably been there for a while in this case). What this means is that you have probably accidentally hidden one or more random games from your profile. Hover your mouse over it and it will expand telling you the number of trophies you've hidden.


This means that you have hidden trophies and they must be un-hidden on one of your PlayStation consoles to show up on this website. The only information we are given from Sony is how many trophies are hidden, not exactly what games are hidden! You have to figure out which games of yours are missing from your list on your own! (Unless you have a PS4, where it shows all of your hidden games in an organized list in the settings menu).



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Removing 0% Trophy Lists / PS4 Update 2.50 (March 2015) - PS4 update 2.50 allows users to delete any trophy lists that are at 0% completion, if you choose to do this for your games with 0% lists, the results will not show up on PSNProfiles until you earn a new trophy in any game on any console and then sync that trophy to PSN. After syncing your trophies to PSN, update your profile here on this website. After doing that, the changes should show up here.



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Directions on un-hiding trophies - To un-hide trophies, use one of the following methods. You can use any of these consoles to manage your entire game library, not just the games for that one console, so choose a method. PS4 and PS3 are easiest to manage your trophy settings on. For the people with completely blank profiles with the message, "Aww, no trophies here," you most likely ONLY need to look at the information in red text below.

ON PS3

  • Go to your trophy collection.
  • Note: Make sure your trophy collection is in "online mode" (Press triangle over the trophy collection icon and then select online mode).
  • Select your trophy collection and your list of games should populate the screen.
  • Find a game that doesn't show up on your list on PSN Profiles. Do not press X to select the game though, instead press triangle.
  • A few options should show up, press privacy settings.
  • At the top it should say "Show Trophies for This Game" - make sure the box has a check-mark! (If the box is left without a check-mark, the game will stay hidden).
  • When the box has a check-mark, press OK. Then do the same for all of your other games that don't show up on this website.
  • Now you have to earn at least 1 new trophy to see your changes show up on this website (PSN Profiles), it can be any random trophy that can be earned on any PlayStation console. When you earn a new trophy & sync it to PSN, then update your profile here on this website and everything should be fixed!
If ALL of your games are hidden on this website, it means that your trophy privacy settings for your PSN account is not set to "Anyone" - Go to the PSN section of the PS3's main menu, then go to Account Management, then select Privacy settings. It will ask you to verify by typing in your PSN account password. Then where it says "Show Trophies", you need to select "Anyone" from the drop-down menu. Now look at step 8 above.

ON PSVITA

  • Go to your trophy "app" so that you are able to see your trophy collection.
  • At the top-left of your screen, there are two buttons, "PS Vita System" & "PSN" - You can only edit privacy under "PSN", so select "PSN".
  • A list of all your games show up if you're connected to the internet. Scroll down the list and find one of your games that do not appear on this website and select that game.
  • When you've selected the game its list of trophies show up - now press the button at the bottom right, the ( ... ) button.
  • A few options show up, you want to select "Privacy Settings".
  • There will be a pop-up, you want to make sure the box has a check-mark to "Show Trophies for This Game", this will un-hide your trophies for that game.
  • Go to every other game that does not show up on this website and un-hide those also.
  • Now you have to earn at least 1 new trophy to see your changes show up on this website (PSN Profiles), it can be any random trophy that can be earned on any PlayStation console. When you earn a new trophy & sync it to PSN, then update your profile here on this website and everything should be fixed!
If ALL of your games are hidden on this website, it means that your trophy privacy settings for your PSN account is not set to "Anyone" - Go to the Settings App, then select PSN, then scroll down and select privacy settings and it will ask you to verify with your PSN password, once you type your password in, scroll down to "Show Trophies" and make sure "Anyone" is selected. Now Look at step 8 above.


ON PS4

  • Go to settings.
  • Select the PSN option from the settings menu.
  • Now select Privacy Settings.
  • It will ask you to type in your PSN username and password so you can access your privacy settings.
  • Once you've entered your username and password, it will send you to the "Privacy Settings" page - Select Sharing Your Experience.
  • Now select Trophies.
  • Where it says "Choose who can see your Trophies", make sure that you select Anyone from the drop-down menu.
  • Under that it says "Exclude Trophies from These Games" - press the Select Games button.
  • All of your games show up from all of your PlayStation consoles (it may take a few seconds for all of your games to populate the list. Sometimes the list may not show all of your games, in this case you may actually have to scroll down to the bottom of the list over and over for all of your games to show up).
  • Now make sure all of your games do not have checks by them, if a game has a check by it, that means that game is hidden.
  • Press OK when you're done. You'll be sent back to the trophies privacy main screen.
  • Now press Confirm.
  • Now you have to earn at least 1 new trophy to see your changes show up on this website (PSN Profiles), it can be any random trophy that can be earned on PS3, PSVITA, or PS4. When you earn a new trophy, then update your profile here on this website and everything should be fixed!
If ALL of your games are hidden on this website, it means that your trophy privacy settings for your PSN account is not set to "Anyone". Simply follow steps 1 - 7 above, skip steps 8 - 11, then follow steps 12 and 13.



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This is the end of the guide, community questions and discussion for hidden trophies begins below this point

 
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